• Based on your feedback

    Based on your feedback

    Following a rigorous 18-month process, we developed the en-suite door alongside you, involving
    feedback from 120 individuals across 20 NHS and private care providers

  • Setting new standards for safety

    Setting new standards for safety

    Eliminating the ligature risk, our en-suite door was deemed "life-saving" by DIMH judges, 
    winning Product Innovation of the Year. 


Over the course of two years, we listened, designed, tested and created our award-winning en-suite door alongside you –  involving over 120 individuals across 20 NHS and private care providers.

And the result is our retrofittable en-suite door, designed to overcome the day-to-day challenges you face and make your wards safer.  

Seamlessly balancing safety, recovery, practicality, and cost, it has been commended as “lifesaving” by DIMH judges, winning Product Innovation of the Year 2017.  Plus, it’s cost-effective, meaning you can solve one of the largest remaining safety risks and still meet your budget. 


Enhancing service user recovery 

You told us you wanted an en-suite door that would aid the recovery process. 

So we designed dour door with lightweight, flexible leaves that can be printed with images and patterns, brightening up bedrooms and enabling designers to create modern, recovery focused environments with vibrant, uplifting designs.

Plus, the doors can be supplied separately so that service users can choose from 3-4 spare designs held on each ward, enabling them to personalise their bedroom – a key point raised at DIMHN 2017. 

And because you voiced concern about your own safety, we designed the leaves to be lightweight and flexible, removing the risk of weaponisation and minimising danger to you. 



Seamlessly balancing safety and practicality

Thanks to magnetic load release pivots, ligature risks in unsupervised areas are solved. 

And because you told us that whilst safety was a priority, you also needed an en-suite door that was practical, we designed the magnets to sit at the top and bottom of the leaves, so that the door is held at pivot points – providing a superior hold and reducing unwanted detachment. 

Plus, the en-suite door is water and tear resistant, increasing durability and ensuring the door won't be easily damaged on a day-to-day basis. 

Providing cost-savings, 30-minute installation

With cost-savings of up to £2,000 in comparison to alternative options such as full doors with door-top alarms, lower buying costs and lead times of 3-5 days in comparison to 6-8 weeks for a full door, it is a far easier and quicker alternative. 

And as the anti-ligature magnetic pivots attach to the existing door frame in just 60 minutes, installation and decant cost are also significantly lower meaning it can satisfy a range of budget requirements. 

Making your job easier, enabling staff observation 

You told us that existing solutions such as full doors with door top alarms often make your jobs harder as they offer limited observation and can result in staff complacency, so we worked hard to ensure our solution combatted these issues.  Providing a partial visual screen, our door enables you to observe service-users head and feet, without encroaching their privacy or dignity. 

Plus, the staff only reattachment option can alert you of when a door has been detached, informing clinical risk assessment and discouraging service users from attempting to tamper with the door.


Trial our en-suite


Our en-suite is now ready for production, and currently being trialed across a range of trusts including NHS Tayside, Oxfordshire, The Priory and 2gether NHS Trust.  Call us now on 0330 050 0988 to find out more, or fill in the form to request a trial. 


What do our customers say?

"The anti-ligature en-suite door that has been developed by Safehinge Primera appears to offer exciting opportunities to improve safety and enhance the inpatient environment.  When meeting one of the design team it seemed clear that they are very well tuned through research to the needs of patients and service providers, and that their design and testing has considered all aspects of safe care and support and management of risks to aid recovery". 

Head of Adult Mental Health Crisis Services & Lead nurse for Adult Mental Health
Western Health & Social Care Trust 


“We’ve been impressed by how thorough the product development process has been, from the initial prototypes through to the final concept prototype.”

Healthcare Manager
NHS Tayside 

View image gallery
Design process


You explained the challenges of existing en-suite doors.  We listened, and over the course of two years followed a rigorous design process for our en-suite door.

Involving more than 120 individuals across 20 NHS and private care providers, we utilised our Voice of Customer (VOC) approach at each stage of the design process. 

By designing, creating, prototyping and testing the en-suite door alongside you, this ensured the final product overcame limitations of existing en-suite doors and considered the day-to-day challenges you face in Mental Healthcare.





Physical abuse testing

Rigorously testing our en-suite door

By thoroughly researching and rigorously testing the door, this helped to guarantee it's robustness, avoiding the likelihood of it failing in a live ward environment. 



Limitations of existing options

Overcoming existing product limitations

Seamlessly balancing service-user safety, recovery, practicality, and cost, our en-suite door successfully overcomes the limitations of existing options.

1. Cut-down door

Cut down door limitations 

  • Multiple ligature risks on door frame, hinge, and gap
  • No opening angle restriction, so double-swing variant vulnerable to breakout
  • Can be used as both a weapon and hiding place
  • Slamming causes damage and disruption

How our en-suite door overcomes these limitations

  • Removes all known ligature points 
  • Light-weight flexible leaves make ineffective weapons
  • Partial visual screen removes opportunity for hiding 
  • Lightweight leaves cannot cause disruption

2. Full door with door-top alarm

Full door with door-top alarm limitations 

  • Low-level anchor points pose risk of bed sheet ligature
  • Limited observation when bathroom in use
  • Doesn’t solve ligature risk
  • Can be used as a weapon and hiding place
  • Can result in staff complacency

How our en-suite door overcomes these limitations 

  • No known ligature points
  • Partial visual screen enables observation of service-user head and feet and removes opportunity for hiding place 
  • Light-weight flexible leaves make ineffective weapons

3. Foam door

Foam door limitations 

  • Side-hung magnets detach too easily, so impractical
  • Can be used as battering ram or shield
  • Strong magnets in fabric can be removed and swallowed, causing internal injury and even death

How our en-suite door overcomes these limitations 

  • Door is held at pivot points allowing the door to rotate open and close – helping to reduce unwanted detachment 
  • Light-weight flexible leaves make ineffective weapons
  • No magnets in the leaf that can be removed and swallowed

4. No door / Curtain

No door / Curtain limitations

  • Lack of dignity and privacy
  • Constant observation causes anxiety
  • En-suites redesigned for privacy also create ‘hidden’ area
  • Doesn’t emulate home environment
  • Curtain blocks observation and require regular replacement

How our en-suite door overcomes these limitations 

  • Door acts as partial screen with leaves overlapping to preserve service-user dignity
  • Lightweight flexible leaves can be printed with images, patterns, and semi-transparent colours so service users can personalise bedroom to emulate home environment 
  • Partial visual screen enables staff observation, giving clinicians peace of mind 

Glasgow office

Level 4, Skypark 3
14 Elliot Place
G3 8EP

t: 0330 058 0988

Blackpool office 

Unit 8 Bankfield House
250 Bristol Avenue

e: info@safehingeprimera.com


© Safehinge Primera 2018.  Design By Submarine. Development By Crocodiles
Safehinge Primera is a trading name of Safehinge Limited (SC304496) and Primera Limited (03708136)