SAFEHINGE PRIVACY POLICY

The following statement explains our policy regarding the personal information we collect about you.

  • Statement of intent
  • Use of cookies
  • Submitting personal information
  • Data Security
  • Access to your personal information
  • Outbound calls

1. Statement of intent

Should you ever be asked to submit personal information about yourself (e.g. name and email address etc) in order to receive or use services on our website. Such services may include newsletters, alert email, live chat functions, message boards or www.safehinge.com membership. By entering your details in the fields requested, you enable Safehinge and its service providers to provide you with the services you may select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Safehinge will act in accordance with current legislation and aim to meet current Internet best practice.

2. Use of cookies

We may use cookies on this Site to ensure the integrity of any process and to personalise the Site. A cookie is a small text file that is placed on your hard disk by our web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalise a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customised. Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about www.safehinge.com Web site usage, such as how many visitors clicked on key elements (such as links or graphics) on a www.safehinge.com Web page, blog or a newsletter. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs or cookies on our sites unless there is a temporary, overriding customer value (such as merging into www.safehinge.com a site that relies on third-party cookies or clear gifs). You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

2.1 Cookies Set By Google Analytics

Google Analytics sets the following cookies as described in the table below. A default configuration and use of Google Analytics sets only the first 4 cookies in the table.

NAME
__utma
DESCRIPTION
This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
EXPIRATION
2 years from set/update.

NAME
__utmb
DESCRIPTION
This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.
EXPIRATION
30 minutes from set/update.

NAME
__utmz
DESCRIPTION
This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.
EXPIRATION
6 months from set/update.

NAME
__utmx
DESCRIPTION
This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site. See the Website Optimizer Help Center for more information.
EXPIRATION
2 years from set/update.

SAFEHINGE PRIVACY POLICY CONTINUED

3. Use and storage of your personal information

If you supply any personal information to www.safehinge.com we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it, and tell you if we want to pass the information on to anyone else. In general, any information you provide to www.safehinge.com will only be used within Safehingeand by its service providers. It will never be supplied to anyone outside Safehingewithout first obtaining your consent, unless we are obliged or permitted by law to disclose it. Also, if you post or send offensive or inappropriate content anywhere on or to www.safehinge.com or otherwise engage in any disruptive behaviour on www.safehinge.com, and Safehinge considers such behaviour to be serious and/or repeated, Safehinge can use whatever information that is available to it about you to stop such behaviour. We will hold your personal information on our servers for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case that you no longer wish to continue your registration for service from www.safehinge.com. Where personal information is held for people who are not yet registered but have taken part in other www.safehinge.com services (e.g. quotes), that information will be held only as long as necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

4. Data Security

As previously mentioned, data is stored securely in order to comply with the Data Protection Act (1998). We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

5. Access to your personal information

You have the right to request a copy of the personal information Safehingeholds about you and to have any inaccuracies corrected.
Safehinge
Skypark 3, Floor 4
14 Elliot Place
Glasgow
G3 8EP


6. Outbound telephone calls

Safehinge make outbound telephone calls for a number of reasons relating to our many products.  These calls may be recorded for training purposes.

Glasgow office

Level 4, Skypark 3
14 Elliot Place
Glasgow
G3 8EP
t: 0330 058 0988
e: info@safehinge.com

Blackpool office 

Unit 8 Bankfield House
250 Bristol Avenue
Blackpool
FY2 0JF
t: 0330 058 0988
e: info@safehinge.com

 

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