Safehinge Limited and Primera Limited (“Safehinge Primera”) are data controllers and collect and process personal data relating their clients, contractors and their staff in order to supply doorsets and door components. Safehinge Primera is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Reference is also made to Safehinge Primera’s Data Protection Policy.
Version date: 3 May 2018
Safehinge Primera collects and processes a range of information containing personal data about you. This includes the following:
Safehinge Primera may collect this information in a variety of ways including directly from you, when you contact us, when we engage in negotiations for provisions of goods or services by Safehinge Primera, when you enter personal data into any of our online forms and tools, from your employer or from marketing lists which we have purchased from marketing associations (the lists purchased by us contain only your business contact details).
We will also record telephone calls for staff training purposes.
Your personal data will be stored in hard copy in files which are stored in a locked cabinet and in Safehinge Primera’s IT system.
Where you are an individual, sole trader or partner in a partnership which has contracted with Safehinge Primera, Safehinge Primera needs to process data in order to meet its obligations and exercise its rights in terms of that contract.
Where you are, or work for, one of our contractors, architects or other third party providing a service on our behalf, we will collect your personal data in order to meet our contractual obligations and exercise our rights in terms of that contract.
In other cases, Safehinge Primera has a legitimate interest in processing personal data which allows Safehinge Primera to:
There may be some occasions where we seek your consent to process personal data but in this case we will provide full details of what we are seeking consent for, so that you will be able to carefully consider whether to provide that consent.
Your personal data may be shared internally within Safehinge Limited and Primera Limited as appropriate, including with members of the business area relevant to the goods or services which Safehinge Primera is to provide or the activities undertaken. Your information may also be also be shared with our sister company – Safehinge Group Limited.
We will also share your data as required by law to administer the working relationship that we have with you.
Safehinge Primera also shares your data with third parties, including sub-contractors engaged by Safehinge Primera to provide services on behalf of Safehinge Primera, such as contractors and architects and third party service providers that process data on its behalf in connection with email services, cloud storage providers, banking and invoicing and IT services.
Where appropriate we will share the personal data of our sub-contractors with our clients in order to give effect to our contractual rights and obligations and to provide information about our products and to implement the contract.
Safehinge Primera may also share your data with third parties in the context of a sale of some or all of its business. In those circumstances the data will be subject to confidentiality arrangements.
We will not sell your personal data to third parties.
Safehinge Primera takes the security of your data seriously. Safehinge Primera has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
Where Safehinge Primera engages third parties to process personal data on its behalf, we do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data. They are also not allowed to use your personal data for their own purposes.
Safehinge Primera will hold your personal data for the duration of any contract with you and for a fixed period thereafter. Where you have not entered into a contract with us, we will only hold your personal data for as long as is necessary for the purposes for which it is being processed. The periods for which your data is held after the end of the contract and in all other situations are set out in Safehinge Primera’s Data Retention Policy.
As a data subject, you have a number of rights. Please refer to Safehinge Primera’s Data Protection Policy/Data Subject Rights Policies for further details of these rights:-
If you would like to exercise any of these rights, or if you have any concerns about how your personal data us being processed, please contact firstname.lastname@example.org.
If you believe that Safehinge Primera has not complied with your data protection rights, you can complain to the Information Commissioner. The Information Commissioner’s Office can be contacted at the address below and at www.ico.org.uk.
Information Commissioner's Office
Tel: 0303 123 1113 or 01625 545 745
Where you have entered into a contract with Safehinge Primera for provision of services, failing to provide the data may mean that Safehinge Primera is unable to properly implement the contract and that you are unable to exercise certain contractual rights.
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